You must return your recommended footwear product to a Work Wear Safety Shoes Superstore or SHOEMOBILES®.ĭISCLAIMER: The limited warranty relating to recommended Work Wear Safety Shoes footwear products is in lieu of any other express warranty. No adjustment will be given without the original receipt of purchase. This warranty is available only to the original purchaser and is not transferable. Recommended product failures caused by excessive or abusive wear conditions do not qualify for exchange or purchase credit. If a recommended product defect occurs as the result of normal use in its intended environment after 6 months of purchase, Work Wear may, at its option, issue a fair and reasonable credit up to but not exceeding 50% that can be applied to the purchase of Work Wear Safety Shoes footwear products. If a recommended product defect occurs as the result of normal use in the intended environment within 6 months after purchase, Work Wear will repair the defect or issue a store credit for the purchase price. The amount of the credit will be determined in Work Wear’s sole judgment. If within 12 months of purchase, a defect occurs in a recommended Work Wear footwear product as the result of normal use in its intended environment Work Wear will repair the defect or exchange the product. In the event that your order is shipped in multiple packages, shipping fees will only be billed once.Recommended Work Wear Safety Shoes (“Work Wear”) footwear products are warranted against defects in workmanship and materials. *Please note: Orders with multiple items may be shipped separately. Please include your order number and a description of the problem in your email. If you received a defective/damaged product or have an order fulfilment error, please contact us via our contact us form. Unfortunately, we do not have an exchange program please follow the above steps to return an item(s). Please note due to COVID-19 please expect a 1-2 weeks delay on refunds as all returns must be quarantined for a period to protect our staff. Shipping fees and sales tax on shipping cannot be reimbursed, unless an item is defective/damaged or there was a fulfilment error (see return form). Refunds include the amount you paid for the item(s) along with any sales tax which was charged at the time of purchase. Refunds will be applied to the same credit card as the original purchase. **Ĭomplete your return return form here. WE NEED THIS INFORMATION TO PROCESS THE REFUND PROMPTLY. * *IF YOU DO NOT COMPLETE THE RETURN FORM, YOUR REFUND COULD BE DELAYED 30 DAYS OR MORE. Please note, all shipping costs, including those incurred for returns are non-refundable.We are not responsible for packages not received if sent via a non-traceable carrier.We recommend that you choose a return shipping method that gives you the ability to track your return shipment.On the Return Form, please indicate order number, the product, the reason code and the quantity of each item you wish to return. ![]() Simply mail your unworn merchandise in its original packaging. Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and should be subject to the return policy of the originating retailer. We accept returns by mail, returns must be received within 30 days of order date to be eligible for full refund. We want you to be completely delighted with your online purchase from If you are not 100% satisfied for any reason, you may return the item(s) for a full refund. If you have a defective jacket or pants please select "I have a defective product - Kids Apparel" or "Adults Apparel" Returns What is your return policy? Please allow 5 business days for us to respond, while we investigate. If that isn’t possible, please choose subject line "I have a defective product - Kamik boots" on our "contact us" form along with a scanned copy of your sales receipt, your contact information, a brief description of the problem and a photo of the product showing the problem area. If you believe your Kamik footwear is defective, the best and fastest way to resolve the issue is to bring it back to the store you bought it from. What do I do if I have a defective product? You will no longer be covered under the Kamik warranty program. PLEASE NOTE: if an after market waterproofing spray or substance is applied to the product, the warranty is now void. ![]() Please note that this warranty does not cover products that have been damaged by misuse, accident, modification or unauthorized repair, natural wear of materials over time or purchased from a third-party seller that is not an authorized Kamik dealer. If you think your Kamik footwear is defective, please contact us via our "I have a defective product" subject line in our "contact us" form. ![]() Kamik products carry a one-year warranty on manufacturing defects.
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